Important information about your coworking space
We're excited you are here!
Below are some key things to know about your coworking space. Please feel free to ask your community manager any questions you have as well. Looking to get the lay of the land? Check out our building layout maps here.
To log into your online membership portal, use the website here or use the Satellite Deskworks mobile app. This will be your central portal for:
Public membership profiles (another way for members to know who's here)
Reservations (meeting rooms and hotdesks)
Members and their guests may use any space in the south lot in the front of the building. Please do not park behind the 26 Garden Center building, as those spots are currently reserved.
Hotdesk members have access to the Kyocera Ecosys printer in Suite 4. Fax and scan is also available. The fax number is 536-8203.
For more frequent or higher-quality printing, we recommend office members bring their own equipment or members use a local shop. Boss Printing is located right across the street on the south side of Midway Blvd. for any additional printing needs.
A bike rack is available at the front of the building.
Suites 1 and 4 have kitchenettes available and the large kitchen can be found in Suite 2. Please be sure to check the cabinet labels, as some are reserved for office members and their personal items.
Suite 1 Kitchenette: Amenities available for all members include a large fridge, a microwave, and a coffee pot.
Suite 2 Kitchen: Amenities available for all members include a large fridge and a microwave.
Suite 4 Kitchenette: Coffee cups, glasses can be found in the upper right cabinets in Suite 4. Silverware can be found on the counter along with complimentary coffee. Sodas, sparkling waters, and creamer are in the mini fridge for hotdesk members. The Keurig is on the counter with pods underneath in the drawer. A filtered water dispenser is located close by the kitchenette. A large refrigerator for lunches can be found in the big kitchen in Suite 2.
All members have access to four different spaces for private calls or meetings: Quandary, Conundrum, Mt. Massive, and the phone booth.
The Quandary meeting room can seat 4 people at a time and is located on the right-hand side of Suite 2 once you reach the bottom of the stairs. The room includes a whiteboard.
Conundrum can seat 4-6 people and is located in the back right of Suite 1. The room includes a tv monitor, HDMI cables, and a whiteboard.
The Mt. Massive conference room can seat up to 20 people at a time can be found in Suite 2 to the immediate right-hand side once you are at the bottom of the stairs. The room includes a tv monitor, HDMI cables, and a whiteboard.
We plan to have phone booths available to our members on a first-come, first-serve basis shortly. A temporary phone booth is set up in the back of Suite 1, to the right of the kitchenette. Please limit the use of these call rooms to 60 minutes at a time. Speaker phones are not permitted in these spaces; kindly utilize the loaner headphones that will be available in each booth if you do not have your own.
The conference rooms can be reserved through your membership account. Each membership plan includes monthly booking credits and additional hours will be charged at a discount. Review your plan for details.
Cancellation Policy: Be sure to keep bookings up to date and cancel 48 hours in advance if plans change. Meeting changed or canceled up to 48 hours before the scheduled start time are not charged.
Single-stream recycling bins are located in the kitchen and by the kitchenettes. Paper recycling bins can be found by the printer and in the conference rooms. Signage is posted above the tall bins to help identify what goes where. Watch this short video to become a waste-diversion expert!
Computer monitors can be found near the front of Suite 4 for hotdesk member's use. Once you are finished for the day, please return the monitor to the table it was originally on so other members can utilize it.
Office members are welcome to host accompanied social visit guests in the kitchen and lounge at no additional cost for up to two hours, or when you reserve a conference room through your member portal (reservation fees may apply).
Hotdesk members may host a guest when you reserve a conference room or in the lounge area in Suite 4 for up to half an hour.
If your guest would like to utilize the space for a work day, please contact a community manager to reserve a day-use hotdesk, or book one through your member portal. If guests are using a day-use desk or conference room on their own, the hourly or day-use rates will apply (billed to the member or directly to the visitor).
If you are the last one in Suite 4 to leave in the evening, kindly turn off the lights as you head out the door to conserve energy. The switches, which are two horizontal ones, can be found at the top of the stairs.
We ask that no speaker phones or computer speakers be used in the space, including in the phone booths. Please use headphones for calls and music as sound travels easily. You may use speaker phones in the conference rooms and private offices at a reasonable volume level.
If you listen to music, the music volume needs to be at a low to medium level or your headphones need to be higher-quality so that those around you cannot hear your music playing through them.
Phone Calls in Suite 4
Phone calls may be taken in the hotdesk coworking space. Please be courteous of those in the workspace and use a pleasant, reasonable volume voice when on the phone. For longer conversations, we ask that you utilize the phone booth, one of the lounges, or a meeting room in the building so your co-members can focus on their work.
Private office members have mail included in their membership plans. Mail will be delivered to Suite 4 and distributed to individual offices once it's received. If a member is not in their office, they will be notified they have mail to pick up in Suite 4.
An add-on mail plan for other membership levels will be coming soon.
Hotdesk members must take all of your items home at the end of the day.